Start with the problem you want solved
Explain whether the problem is no hot water, inconsistent temperature, a visible leak or insufficient supply during busy use.
Midvale: planning the visit
When a leak appears between units, give the property manager the affected location and timing as well as contacting the plumber. A visible stain does not establish which unit or pipe is responsible. Ask how the initial investigation will be authorized and what access may be needed above or below the damage.
