Start with the problem you want solved
Explain whether the problem is no hot water, inconsistent temperature, a visible leak or insufficient supply during busy use.
Salt Lake City: planning the visit
For a leak in a shared or multistory building, explain which floor is affected and whether water appears during a particular fixture’s use. Contact the responsible manager when access to another unit may be required. Ask the plumber how the investigation will proceed before assuming the visible damage identifies the source.
